Question 1

Are there any hidden fees or extra charges for stairs?

Accepted Answer

No! At Five Star Moving Company, we believe in 100% transparent pricing. We do not charge hidden fees for stairs, long walks, or heavy furniture. All terms are clearly outlined in your quote.

Question 2

Is Five Star Moving fully licensed and insured in California?

Accepted Answer

Yes. Five Star Moving holds an active California state moving permit (Cal-T) and maintains complete general liability, cargo, and worker's compensation insurance for your total peace of mind.

Question 3

Do you offer senior citizen or military discounts?

Accepted Answer

Yes! We proudly offer special discounted moving packages for senior citizens (65+) and active or retired U.S. military service members. Mention your status when calling for a quote.

Question 4

What areas do you serve?

Accepted Answer

We serve the entire Central Valley, including Clovis, Fresno, Madera, Sanger, Sunnyside, Selma, and Kingsburg, as well as statewide moves across all of California and interstate relocations.

Question 5

Do you supply moving blankets and protective shrink wrap?

Accepted Answer

Yes, every single move includes heavy-duty padded moving blankets, stretch film, door jamb guards, and floor runners at zero additional cost to ensure your items and property stay undamaged.

Question 6

Can you help load or unload my own U-Haul, PODS, or ABF container?

Accepted Answer

Absolutely! We provide labor-only services to expertly load or unload rental trucks, PODS units, and storage lockers with professional care.

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